What is Business Intelligence (BI)?

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Business Intelligence

The ever-growing importance of Big Data is a result of BI (Business Intelligence). Today’s businesses need to understand the value of data and how to utilize it to their advantage. Little wonder some of the biggest companies in the world, like Facebook and Google, are data companies.

From food blogs to Fortune 500 conglomerates, many businesses are beginning to understand the benefits of utilizing BI (Business Intelligence) to stay ahead of the competition. Disruptive tech and increasing demand are the catalysts for the evolution of business intelligence.

It’s baffling that many organizations still do not grasp the potential of business intelligence and what it can offer to their bottom line. Read further to find out the importance of BI (Business Intelligence) for you in 2020.

What’s BI?

BI (Business Intelligence) is an array of tools, infrastructure, and processes companies use to access valuable information. Information is more powerful in today’s world than in any other. The better your information, the higher your advantage over your rivals. However, Business Intelligence isn’t all about Information Technology. It has evolved into a critical component of business function.

Features of Business Intelligence

BI (Business Intelligence) is so broad it has many aspects. Different companies tow different paths to improving BI technology. We have so much disruptive software that continues to change the landscape of what’s obtainable in business. Some BI technology is designed to amass information. Others are made to harness information. The end product of BI (Business Intelligence) is data. And this includes:

  • Data Analytics
  • Data Mining
  • Data Management
  • Data Collection

Business Intelligence as a System

The focal point of BI is to gain an information advantage. The BI (Business Intelligence) information helps companies make critical business decisions. By analyzing data and observing the trend, BI has further evolved into using algorithms to create models that predict future events. There are many ways Business Intelligence systems can be useful to you in your everyday life, including:

Website Analytics

You can find BI (Business Intelligence) systems all over the digital space. Services like Google Analytics provide valuable information that helps website owners to understand more about their visitors. The average blogger utilizes the power of Search Engine Optimization to fine-tune their content. At the top of the food chain, Fortune 500 companies use targeted advertising to bring their products and services closer to customers.

Closed deal Analysis

Many companies today use BI strategies to analyze sales. To see what works and learn from mistakes. With BI, you can continuously improve your business model to ensure you close more deals and make more sales than ever before.

Customer Interaction Analysis

Customers are the cornerstone of business. Business Intelligence is crucial to maintain and strengthening customer relationships. As the importance of customer experience continues to grow, you can use BI (Business Intelligence) to monitor calls and evaluate customer satisfaction. Business Intelligence tools can analyze customer data to help you enhance the customer experience.

Benefits of Business Intelligence

BI software and solutions allow you to improve all aspects of your business using data. You can improve your profits by leaps and bounds by access to critical information. Some other benefits of BI (Business Intelligence) are:

Make decisions faster

With business intelligence, you can make decisions that affect your business on the fly. BI (Business Intelligence) allows you to be more proactive and less reactive to the changes in the market. BI allows you to not only make accurate decisions but also make them on time.

Optimizing business processes

Internal processes also benefit from BI. Business intelligence allows you to outsource non-critical processes to concentrate on your business’s critical aspects. Consequently, you can save costs and maximize profit. Business Intelligence tools can allow you to work remotely and on the go.

Obtain competitive advantage

BI (Business Intelligence) solutions offer you the chance to gain a competitive advantage over your competitors. It allows you to understand what your customers want (and how they want it) while giving you a peek into what your rivals are doing. The sheer ability to do this is a game-changer in a business environment where customer experience is the most significant factor.

Alternate sources of revenue

Evaluating your internal and external processes with BI software can help you to discover new channels of generating revenue. For instance, you operate an e-commerce store that sells your product. You can use BI software to place ads that allow visitors to purchase services that complement your product.

Solve Business Problems

Gone are the days when you have to hire the expensive services of a professional to help your business. Today, hundreds of BI (Business Intelligence) solutions help you identify and rectify your business’s weaknesses. Doing this will allow you to enhance your operations without interrupting your cash flow or financial projections.

Conclusion

Today, business intelligence has expanded into cloud services. BI has allowed companies to enjoy the myriad opportunities that come with cloud storage. It is only reasonable that you grab this opportunity to improve your business and increase profitability. Business Intelligence will continue to evolve in the foreseeable future, and it’s up to you to strike while the iron is hot.

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Kareena Maya is a freelance writer focused on the personal finance and travel spaces. He frequently writes about credit cards, banking, student loans, insurance, travel rewards and more. His work has been featured in publications such as Forbes Advisor, Bankrate, Credit Karma, Finance Buzz, The Ascent and Student Loan Planner.

Kareena Maya is a freelance writer focused on the personal finance and travel spaces. He frequently writes about credit cards, banking, student loans, insurance, travel rewards and more. His work has been featured in publications such as Forbes Advisor, Bankrate, Credit Karma, Finance Buzz, The Ascent and Student Loan Planner.